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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A context menu will show up. It offers elaborate information about all the operations that you can carry out on the given page. Each popup opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a vast library of video tutorials demonstrating how to work with our Control Panel. They're intended for those of you who would like to see how things are getting done instead of only reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you are looking for, take a peek at our comprehensive Frequently Asked Questions section, which includes questions asked by actual people and offers real solutions. We regulary update our Frequently Asked Questions section with new Q&A's so as to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can touch base with our great team of technical support engineers available 24x7x365 and ready to help you with any question. Each trouble ticket you open will be answered in less than 60 minutes (the average ticket response time is only 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 225398

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com